{"id":4202,"date":"2024-02-26T16:59:37","date_gmt":"2024-02-26T15:59:37","guid":{"rendered":"https:\/\/www.groupesoftwaymedical.com\/nos-certifications\/"},"modified":"2026-04-02T09:42:50","modified_gmt":"2026-04-02T08:42:50","slug":"our-excellence-pledge","status":"publish","type":"page","link":"https:\/\/www.groupesoftwaymedical.com\/en\/our-excellence-pledge\/","title":{"rendered":"Our excellence pledge"},"content":{"rendered":"\n
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Our certification processes are founded on our strong commitment to client satisfaction, health data security, regulatory compliance and operational efficiency<\/p>\n<\/div>\n\n\n\n

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Customer engagement<\/strong><\/h2>\n\n\n\n
\"\"Every solution developed by Softway Medical Group entities undergoes strict quality control procedures. This ensures reliability and performance that meet user expectations and current regulations. We maintain constant vigilance regarding regulatory changes and best practices in healthcare and cybersecurity. Our dedicated team of quality professionals works alongside partners and clients to ensure our solutions meet the highest security and interoperability standards.<\/span>\n

At Softway Medical Group, we believe in continuous innovation as the driving force behind improving healthcare. Our continuous improvement approach extends to all aspects of our business, from software design to internal process optimisation.<\/span><\/p>\n

\u201cThe design of our products is based on strong interaction with the end user, throughout the entire production process. We engage in a partnership approach with healthcare institutions.\u201d<\/strong><\/p>\n

Sherley BROTHIER, CTO of Softway Medical Group.<\/span><\/em><\/p>\n<\/figure>\n

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Commitment to transparency and data security<\/strong>
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Data security is a top priority in our quality approach. <\/p>\n\n\n\n

We implement state-of-the-art security practices to protect our users’ sensitive information and ensure compliance with standards around the availability, integrity, confidentiality, and traceability of health data. <\/p>\n\n\n\n

We are proud to share our continuous improvement process with our clients, thereby demonstrating our transparency and desire to deliver solutions that exceed expectations.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Commitment to transparency and data security<\/strong><\/h2>\n\n\n\n

Data security is an absolute priority in our quality approach. <\/p>\n\n\n\n

We implement state-of-the-art security practices to protect our users sensitive information and ensure compliance with standards for availability, integrity, confidentiality ans traceability of health data.

We are proud to share our continuous improvement approach with our transparency and our constant desire to provide solutions that exceed expectations. <\/p>\n<\/div>\n\n\n\n

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Softway Medical Group certifications<\/strong>
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ISO 9001<\/h3>\n\n\n\n

2004<\/strong><\/p>\n\n\n\n

Softway Medical\u2019s first foray into quality standards, for “medical devices” (medical imaging diagnostic software), achieving ISO 9001 certification.<\/p>\n\n\n\n

2011<\/strong><\/p>\n\n\n\n

We expanded the scope of our ISO 9001 certification to include the Hospital Manager and One Manager software packages, and the hosting of personal health data.<\/p>\n\n\n\n

2012<\/strong><\/p>\n\n\n\n

The whole company worked on the steps needed to obtain certification in 2012 across the entire business, including software development and support for healthcare institutions, secure hosting of personal health data, and software for medical imaging centres. This certification covers all sites where these activities are carried out: Fuveau, Lyon, Grenoble, and Caen.<\/p>\n\n\n\n


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Health Data Hosting certification<\/strong> – HDH<\/h3>\n\n\n\n

When the French government\u2019s Health Data Hosting certification framework was released, partly based on ISO 27001, we were naturally in a position to secure certification in 2019 for all six areas for which a health data hosting provider can be certified:<\/p>\n\n\n\n